Website usage Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Olive Tree's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'The Olive Tree' or 'us' or 'we' refers to the owner of the website whose registered office is respectively 28 George Street, Nailsworth, Glos, GL6 0AG.

The term 'you' refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• When using this site cookies may be stored on your computer hard drive. Cookies are small information text files that are stored on your computer hard drive by your web browser. None of the information collected by a cookie contains personal information.
• We do not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Privacy Policy

We take great care to protect your information.
The Olive Tree is committed to ensuring our site is absolutely secure for you to use and takes great care to protect your information.
This privacy policy explains what information we collect about you, how we may use it, and the steps we take to ensure that it is kept secure. We also explain your rights and how to contact us.

What information do we hold on you?

We will use the personal information gathered in our normal course of business primarily to provide the products, services, offers or news you have requested, and also for administration purposes:

• to confirm identification when you contact us
• to communicate with you in the event that any products or services you have requested are unavailable
• for record-keeping purposes
• for market research
• to track activity on our website
• to improve and monitor our customer service to you
• for the prevention of crime and fraud.

We may contact you by email for these purposes.

Disclosure of your information to service providers

In order to provide our products and services, we may need to pass information on to our agents and sub-contractors or appoint other organisations to carry out some of the processing activities on our behalf, such as mailing houses.

In these circumstances, we will ensure that your information is properly protected and used in accordance with this privacy policy. We may also disclose information to the investigating authorities such as the police, and customs and excise, or if required to do so by law.

The use of cookies

Cookies are small text files which are stored on your computer, mobile phone or device. Cookies may be placed on your device when you visit a website or open a marketing email.
We do not use use first-party cookies on our website for any purposes.

We do set third parties cookies on behalf of Trip Advisor, who use them for tracking visitors to the site. We do not control these cookies and how your information may be used, so please visit Trip Advisor's website for more information on these cookies.

Changing your personal information

We want to make sure the information we hold about you is accurate and up to date. If you believe that we are storing details relating to you and that these are incorrect or you wish to remove them, please contact us by emailing enquiries@theolivetree-nailsworth.net or by writing to us at the address below.

Changes to this privacy policy

If we decide to change our privacy policy, we will post the changes on this page so that you are aware of the information we collect, how we use it and under what circumstances we disclose it. This privacy policy was last updated on 25th of May 2018. A hard copy of the policy is available from the designated person;

Paddy Clatworthy
Designated data protection contact
28 George Street
Nailsworth
Glos
GL6 0AG

Any revised policy will apply only to data collected after the new policy comes into effect.

Your rights to access your personal information

You have a right to receive a copy of the personal data that we hold about you. To obtain a copy of the personal information we hold on you, please write to

Paddy Clatworthy
Designated data protection contact
28 George Street
Nailsworth
Glos
GL6 0AG

Alternatively email enquiries@theolivetree-nailsworth.net

Please visit the following website for further information: https://www.ico.org.uk

 

Download Privacy Policy